• THE PREVENTION, DETECTION AND RESPONSE TO ELDER ABUSE

• MANAGEMENT OF BEHAVIOUR THAT IS CHALLENGING

• THE USE OF RESTRAINT

• RESIDENTS PERSONAL PROPERTY, PERSONAL FINANCES AND POSSESSIONS

• COMMUNICATION

• END OF LIFE

• MONITORING AND DOCUMENTATION OF NUTRITIONAL INTAKE

• PROVISION OF INFORMATION TO RESIDENTS

• HEALTH AND SAFETY

• INFECTION CONTROL

• RISK MANAGEMENT

• FIRE SAFETY MANAGEMENT

• COMPLAINTS

• ADVOCACY

• AUTONOMY

• BATHING & SHOWERING

• CARE PLANNING

• CONFIDENTIALITY

• CONSENT

• DEMENTIA

• HEALTH & WELLBEING

• INDUCTION

• INTIMATE CARE

• ORAL CARE

• PROTECTIVE DISCLOSURE

• QUALITY OF LIFE

• RESIDENTS RIGHTS

• SELF HARM

• DATA PROTECTION